Website Terms of Use

Middlesex Notary Co LLC d/b/a Apostille MA Services

MiddlesexNotary.com | ApostilleMA.com | Company-Controlled Online Forms

Effective Date: August 18, 2026

These Website Terms of Use (the “Terms”) govern MiddlesexNotary.com, ApostilleMA.com, Company-controlled order pages and forms, and related online content operated by Middlesex Notary Co LLC, a Massachusetts limited liability company doing business as Apostille MA Services (collectively, the “Websites”). The Company also operates under the names Middlesex Notary, Middlesex Notary Co, ApostilleMA, and Apostille MA. By using the Websites, you agree to these Terms. If you do not agree, do not use them.

1. Website Information Is General Information

Website content is provided for general information and administrative guidance. It may describe available services, common processes, estimated timing, pricing examples, or typical document requirements. Actual requirements vary by the document, issuing authority, destination country, intended use, government office, and final recipient. Website content does not guarantee that a document qualifies, a particular process applies, or any result will be obtained.

The Company may correct, update, remove, or revise website content at any time. A website page, advertisement, FAQ, article, price example, or preliminary eligibility statement does not override an accepted Order or the Company’s Client Services Agreement. The Company does not currently offer remote online notarization. Any future remote online notarization service will be offered only in compliance with applicable Massachusetts requirements and only when the Company expressly makes that service available.

2. No Government Affiliation or Issuing Authority

The Company is a private administrative service provider and is not a government agency or receiving institution. Apostilles, authentications, certified records, legalizations, and similar official documents are issued or controlled by the applicable government agency or other authorized body, not by the Company.

3. No Legal or Other Professional Advice

The Company is not a law firm and does not provide legal representation or legal, immigration, tax, employment, estate-planning, or document-eligibility advice. Website content does not create an attorney-client, fiduciary, advisory, agency, or representative relationship. The Company does not select legal documents, interpret legal language, determine legal sufficiency or enforceability, or advise whether a document will accomplish a legal objective. Users should consult a qualified attorney or other professional for those questions.

4. Service Orders Are Governed by Separate Transaction Terms

Using a Website or submitting an inquiry does not by itself require the Company to accept a service request. Services are governed by the applicable Client Services Agreement, Payment, Cancellation, and Refund Policy, service acknowledgments, and the accepted Order. An Order may be formed through an online checkout, written confirmation, payment and commencement of work, or another clear method of acceptance described in the Client Services Agreement.

Website pricing may be illustrative or may reflect a particular service configuration. The price and scope stated in the accepted Order control. Government fees, courier charges, shipping, translation, record fees, witness arrangement, after-hours service, and other costs may be separate when disclosed.

5. User Responsibilities and Prohibited Conduct

You may use the Websites only for lawful purposes and in a manner that does not interfere with the Websites, the Company, other customers, or third parties. You may not:

submit forged, altered, stolen, fraudulent, unlawfully obtained, or misleading documents or information;

impersonate another person or misrepresent your authority to request a record, service, or transaction;

attempt to gain unauthorized access to accounts, systems, forms, payment pages, data, or other restricted portions of the Websites;

introduce malware, automated scraping, excessive requests, or other activity designed to disrupt or exploit the Websites;

use Website content, branding, forms, or materials in a manner that falsely suggests affiliation, endorsement, or authorization by the Company; or

use the Websites to violate another person’s privacy, intellectual-property rights, or other legal rights.

6. Information and Documents You Submit

You remain responsible for the accuracy, completeness, legality, and authority of information and documents you submit. You grant the Company a limited right to receive, copy, scan, transmit, store, process, and disclose submitted information and documents only as reasonably necessary to respond to your request, evaluate or perform an Order, communicate with you, comply with law, protect against fraud, resolve disputes, or otherwise carry out legitimate business purposes described in the Privacy Policy. You do not transfer ownership of your documents to the Company by submitting them.

7. Intellectual Property

Except for user-submitted materials and third-party content, the Websites and their original text, design, graphics, logos, service names, forms, compilations, and other content are owned by or licensed to the Company and are protected by applicable intellectual-property laws. You may view and print reasonable portions for personal or internal business use related to evaluating or purchasing Company services. You may not reproduce, republish, sell, sublicense, create misleading derivative versions of, or commercially exploit Company content without permission, except as permitted by law.

8. Third-Party Services, Links, Maps, Payments, and Embedded Tools

The Websites may use or link to third-party services, including payment processors, scheduling tools, maps, analytics services, communications platforms, carriers, government websites, translation providers, and social-media services. Those third parties control their own availability, content, security, privacy practices, and performance. A link or integration does not imply the Company’s endorsement of every statement, product, or practice of the third party.

9. Communications

If you provide contact information, the Company may use email, telephone, text message, WhatsApp, scheduling platforms, or similar channels for communications about inquiries, appointments, Orders, documents, status, delivery, payment, and follow-up. A request for post-service feedback or a review may be treated as a customer-service communication. Promotional or bulk marketing communications will be handled separately and sent only as permitted by law, with separate consent where required.

10. Privacy and Security

The Company’s Privacy Policy explains how information is collected, used, disclosed, retained, and protected. You should review that policy before submitting sensitive information or documents. No website, email, messaging platform, or electronic transmission can be guaranteed to be completely secure. Users should avoid sending unnecessary sensitive information and should use designated upload or payment tools when available.

11. Website Availability and Disclaimer

To the fullest extent permitted by law, the Websites are provided on an “as available” basis. The Company does not warrant uninterrupted access, error-free operation, or that every page, price, article, link, estimated timeframe, or description will always be complete or current. The Company will use commercially reasonable care in providing accepted Services, but the Websites themselves do not create a guarantee of issuance, acceptance, delivery, timing, legal effect, or a particular result.

12. Limitation of Website Liability

To the fullest extent permitted by law, the Company is not liable for indirect, incidental, special, exemplary, punitive, or consequential loss arising solely from the use of or inability to use the Websites. This includes loss caused by third-party links, platform outages, malware outside the Company’s reasonable control, or reliance on general website information instead of an accepted Order or professional advice. Service-related liability is governed by the Client Services Agreement and applicable law. Nothing in these Terms excludes liability that cannot lawfully be excluded or limits nonwaivable consumer rights.

13. Governing Law and Disputes

These Terms are governed by Massachusetts law, subject to any nonwaivable law that must apply. Before filing a claim concerning the Websites, the parties should make a good-faith effort to resolve the issue informally for up to thirty (30) days after written notice, except where emergency relief, a limitations period, a statutory demand procedure, a government inquiry, or preservation of rights requires earlier action. Subject to nonwaivable consumer and small-claims rights, proceedings may be brought in a state court of competent jurisdiction in Middlesex County, Massachusetts, or in the United States District Court for the District of Massachusetts where federal jurisdiction exists.

14. Changes to These Terms

The Company may update these Terms prospectively by posting a revised version with a new effective date. Changes do not retroactively alter an already accepted Order unless the Customer separately agrees or applicable law requires otherwise. Continued use of the Websites after a posted update means the updated Website Terms govern future website use.

Contact Information

Middlesex Notary Co LLC, a Massachusetts limited liability company d/b/a Apostille MA Services | 335 Washington St, PMB #1127, Woburn, MA 01801

Email: info@middlesexnotary.com | Phone: 781-226-8331 | Fax: 339-999-2182